Privacy Policy

Privacy Policy

Effective Date: October 7, 2025

This Privacy Policy explains how Eazyrozgar by Empower Wholeness, LLC (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, make a purchase, or shop with us in-store.

Data Controller:
Eazyrozgar by Empower Wholeness, LLC
419 W Rainbow Blvd
Big Bear City, CA 92314, United States

📧 Email: [email protected]
☎ Phone: (909) 693-8488
🕒 Store Hours: Daily, 10:00 AM–7:00 PM (PT)

1. Information We Collect

We collect the following categories of personal information:

a) Identity & Contact Information
Name, billing and shipping address, email address, and telephone number.

b) Order & Customer Support Information
Items purchased, order numbers, communications with customer support, return or warranty requests, and any photos or videos you provide to verify product issues or damage.

c) Payment Information
Payments are processed securely by Stripe. We receive only transaction-related information (such as payment status and tokens). We do not store your full credit card number, CVV, or bank account details.

d) Technical & Usage Data
IP address, browser type, device information, pages visited, cookies, and session identifiers used to operate, secure, and improve our website.

2. How We Use Your Information

We use your information to:

  • Process orders, ship products, and manage returns or refunds

  • Process payments and prevent fraud

  • Send order confirmations, shipping updates, and service-related notices

  • Provide customer support and respond to inquiries

  • Analyze website performance and improve user experience using aggregated analytics

  • Send marketing or promotional emails only if you explicitly opt in

3. Consent

By placing an order, submitting a support request, initiating a return, or completing a transaction, you consent to the use of your information for those purposes.

For other uses (such as promotional communications), we will request your separate consent, which you may withdraw at any time by using the Unsubscribe link in our emails or by contacting [email protected].

4. When We Share Information

We do not sell your personal information. We may share information only with:

  • Payment processors: Stripe (PCI DSS Level 1 compliant)

  • Shipping carriers: such as USPS or UPS, to deliver orders and provide tracking

  • Operational service providers: website hosting, email services, IT support, and analytics tools—used solely to support our operations and bound by confidentiality agreements

  • Legal or regulatory authorities: when required by law or to protect our legal rights

5. Data Retention

We retain personal information only as long as necessary:

  • Transaction and receipt records: retained for at least 7 years to meet accounting and tax obligations

  • Customer accounts and support records: retained until you request deletion or after 24 months of inactivity

  • Marketing data: retained until you unsubscribe

6. Data Security

  • Data transmitted through our website is protected using SSL/TLS encryption

  • Access to personal data is restricted to authorized personnel only

  • Payment data is handled exclusively by Stripe; we never store full card details or CVV codes

While we use reasonable safeguards, no method of transmission or storage is completely secure.

7. Cookies & Similar Technologies

We use cookies and similar technologies to operate our website, including:

  • session_id: tracks your session, landing pages, and referrer

  • cart: remembers items in your shopping cart (typically stored for up to two weeks)

  • storefront_digest / login cookies: support access to password-protected areas (if applicable)

You may disable cookies through your browser settings; however, some features (such as cart and checkout) may not function properly.

8. Your Privacy Rights

You may request to:

  • Access, correct, update, or delete your personal information

  • Withdraw consent for marketing communications

  • Receive a copy of the personal data we hold about you

California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and be free from discrimination for exercising privacy rights.

To exercise your rights, contact [email protected]. We may need to verify your identity before processing your request.

9. International Data Transfers

Our operations are based in the United States. Your information may be stored or processed in the U.S. If third-party providers process data in other locations, your data may be subject to the laws of those jurisdictions.

10. Third-Party Links

Our website may contain links to third-party websites. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.

11. Minimum Age

By using our website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates take effect when posted. For material changes, we may notify you via the website or email.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Eazyrozgar by Empower Wholeness, LLC
419 W Rainbow Blvd
Big Bear City, CA 92314
United States

📧 Email: [email protected]
☎ Phone: (909) 693-8488
🕒 Store Hours: Daily, 10:00 AM–7:00 PM (PT)

CA Entity Number: 202016110768